At the Art of Blue and White your complete satisfaction is important to us.

Our 14-Day No Hassle No Nonsense Guarantee

If you're dissatisfied with your purchase and return it within 14 days of receipt, we will happily refund the jewelry's purchase price. Please note that we cannot refund any shipping or related fees. Customer is responsible for all return costs.

*All returned items must be new and unused condition without any scratches, marks or blemishes, and without any signs of wear on the product, the tags, the labels, or the case. Returned items must be in original packaging and contain accessories and documentation provided by the Art of Blue and White. Items that don't meet these requirements are not eligible for a refund.

Our Pledge of Happiness

If we make an error with your order or you receive a defective item, and if you want to apply the purchase price of the item you are returning to a new purchase from us, we’ll pay the return shipping and new shipping costs.

*Customer is responsible for all related Customs duties, taxes, or other related fees on all orders.

Non-Refundable Items

We do not offer refunds on jewelry that has been modified or resized at the customer’s request or on custom-made jewelry.

Returning Items

For your protection, we strongly recommend that you fully insure your return shipment and use a shipment method offering a tracking number with Proof of Delivery. We are not responsible for lost returns.

Please use Contact Us link if you have additional questions or need a RMA (Return Authorization Form) prior to the return.