How long will it take to ship my order?
Most orders arrive within 7-10 business days depending on your location and your local postal service.
When do you ship my order?
We will ship an order within 3 days after payment has cleared.
*Our offices are closed on weekends and national holidays. All orders received on these dates are processed the following business day.
Will my shipment be insured?
All packages are fully insured.
Can you ship to different address than my billing address?
Unless your PayPal account shows a Verified address, we will ship your first order to the billing address provided. This is for your protection against identity theft and fraud. Future orders can be shipped to an alternative address once we’ve verified your information.
How do we ship?
We ship via International Standard EMS from Beijing. The package is then transferred to your local postal service once it clears Customs. Below are some of the country-specific local postal carriers:
· AusPost for Australia
· Canada Post for Canada.
· USPS for the United States
· Parcelforce/Yodel for Great Britain
· Chronopost for France
Do I get shipment confirmation?
Yes. You will receive a confirmation e-mail with Tracking Number once your package is shipped.
Do you ship internationally?
Yes. Many of our orders are routinely shipped internationally.
Who is responsible for Customs duties, taxes, and other related fees?
For all international orders the customer is responsible for any and all Customs duties, taxes, postal delivery and other related fees. Each country has its own import regulations and it’s your responsibility to be aware of any applicable fees.
Please use the Contact Us link below with any questions regarding shipment prior to placing an order.
Do you ship international?
Yes. Many of our orders are routinely shipped international.
Who is responsible for Custom, Duties, Taxes and other related Fees?
For all international orders the customer is responsible for any and all Customs, Duties, Taxes, Postal Delivery or other related Fees. Each country has their own import regulation and it’s your responsibility to be aware of any applicable fees as stated above.
Please use the Contact Us link below with any questions regarding shipment prior to placing an order.